Privacy Policy

Last updated: March 16, 2026

We value your privacy and ensure that your personal data is processed securely and carefully. This privacy policy describes how we collect, use, and protect data when you use our website.

 

1. Data Controller

LOVA LIVING

Managed by: Apex Lighting LLC

Address: 15442 Ventura Boulevard, Suite 201-2212 Sherman Oaks, California 91403, United States

Email: info@lova-living.com

Phone number: +1 3073107161

Contact form: click here

If you have any questions about this privacy policy, please contact us using the details above.

 

2. What Data Do We Collect?

When you visit our website, we automatically collect certain data via cookies and server logs, such as:

  • Pages visited
  • Date and time of access
  • IP address (anonymized where necessary)
  • Browser and device data

If you place an order or register, we may also collect the following data:

  • Name, address, email address, and phone number
  • Payment details (via external payment providers, not stored by us)
  • Order history and communication data

 

3. How Do We Use Your Data?

We use your data for the following purposes:

  • Processing and delivering orders
  • Providing customer service and support
  • Marketing purposes (if you have given your consent)
  • Compliance with legal obligations

Your data will not be sold to third parties.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to optimize your user experience. These cookies help us with:

  • The functioning of the website (essential cookies)
  • Analyzing visitor behavior (analytical cookies)
  • Personalized advertising (marketing cookies)

You can adjust your cookie preferences via our Cookie Settings.

 

5. Google Analytics and Advertising

We use Google Analytics and Google Ads to analyze visitor behavior and optimize our marketing. This means that:

  • Data about your website usage is anonymously forwarded to Google.
  • Advertisements are tailored to your interests.

You can opt out of Google Analytics via this link: https://tools.google.com/dlpage/gaoptout

 

6. Your Privacy Rights

You may request the following with regard to your personal data:

  • Right of access – You can request a copy of your data
  • Right to rectification – You can have inaccurate data corrected
  • Right to erasure – You can request that data be deleted
  • Right to object – You can object to certain data processing
  • Right to data portability – You can receive your data in a structured format

Please contact us at info@lova-living.com to submit a request.

 

7. How Do We Protect Your Data?

We take all necessary security measures to protect your data from unauthorized access, loss, or misuse. This includes:

  • SSL encryption for secure data transfer
  • Restricted access to personal data within our team
  • Regular security checks of our systems

 

8. Legal Compliance

We respect your privacy and handle personal information in accordance with applicable laws in the United States.

We collect and process personal information only as necessary to:

• Process and fulfill orders
• Provide customer support
• Improve our services and website
• Comply with legal obligations

By using our website and services, you acknowledge and agree to our Privacy Policy and the collection and use of information as described therein.

 

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this privacy policy, including processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.

 

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child has been collected, we will take steps to delete such information.

 

Company information

LOVA LIVING

Managed by: Apex Lighting LLC

Address: 15442 Ventura Boulevard, Suite 201-2212 Sherman Oaks, California 91403, United States

Email: info@lova-living.com

Phone number: +1 3073107161

Contact form: click here

 

Customer service opening hours:

Monday to Friday from 9:00 a.m. to 6:00 p.m.
Saturday and Sunday: 9:00 a.m. to 3:00 p.m.

Any questions? Check out our FAQ page or contact us via the contact page.